Return & Refund Policy

At Maison Royale, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

Return Eligibility

To qualify for a return, the item must:

• Be returned within 14 days of delivery.
• Be unused and in the same condition as received.
• Be in its original packaging, including all accessories, labels, manuals, and protective materials.
• Show no signs of use, damage, or alteration.

Non-Returnable Items

We reserve the right to refuse returns if the product is not in its original condition, is damaged due to customer misuse, or is missing parts of its original packaging.

Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed using the original payment method whenever possible.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Contact Us

For any return or refund inquiries, please contact our customer service team before sending back any item.