Shipping policy
Shipping Policy
Thank you for shopping with Maison Royale.
Order Processing
Orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Delivery times vary depending on your location. Most orders are delivered within 2–7 business days across Egypt.
Please note that delivery times are estimates and may vary during peak periods, holidays, or due to circumstances beyond our control.
Shipping Charges
Shipping fees are calculated and displayed at checkout before you complete your purchase.
Inspection Upon Delivery
Customers are entitled to inspect their orders upon delivery before accepting the shipment. If the product arrives damaged, defective, or different from the item ordered, the customer may refuse receipt and notify us immediately.
Delivery Issues
Please ensure that your shipping address and contact information are accurate. Maison Royale is not responsible for delays or failed deliveries resulting from incorrect information provided by the customer.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team.